Frank Torres
Great experience with Frank Ruffolo, no pressure and got me my needs and wants. He was funny and respectful. Everyone there was nice. Overall great experience and I love my Ram. Thank you Palmen
Frank Ruffolo is a great salesman and a great person to do business with! Highly recommend!
My husband and I recently purchased our first Truck from Palmen Motors. Purchasing a vehicle is stressful with so many questions to be answered but, our salesman Frank Ruffolo had the patience of a saint! He is very knowledgeable and made the process easy and pain free. He took the time to answer each question with detailed answers, even if we had asked the same ones multiple times! I would highly recommend stopping in and talking to Frank if you are in the market for a new vehicle, you won't be sorry! I will definitely be back to buy from Frank again in the future! Very satisfied!
the whole truck buying experience this past weekend was easy and a pleasure. Frankie R was a pleasure to work with. he never pressured us, and was able to answer all of our questions, and we had a lot of questions. We also threw some curve balls at him, switched from new van to used truck to another used truck, and then looked at a new truck .. Frank handled all of this like a true pro. We also dealt with Troy. I am not sure what his title is (a concierge of sorts). Troy was my initial contact with the dealership and handled me while I was still an Internet customer, and then handed me off to Frank. Troy also was knowledgeable and very helpful. when we got to the finance dept, again we didn't feel pressured at all. I was 100% sure I was going to finance part of our truck here, and then refinance with my own bank. this is NOT what I am going to do. their finance dept got me the same rate through their channels (through another local credit union) as my own credit unions rate. I am not sure how they can do this, but it was a pleasant surprise. all in all, the entire experience was a very positive experience. I would recommend Plamen to anyone I know looking for a new vehicle.
I had a great experience with Palmen when I got my Alfa Romeo. Frank Ruffolo made the process very easy and the service was excellent. Will go back to Palmen for my next vehicle. Update October 2024: since I can’t leave a second review I’m going post here again. Well, I said I would go back to Frank for my next car and I’m glad I did! Just picked up a Grand Cherokee L which is super nice! Frank made the process all very seamless again. Thank you!
Great service! Frank Ruffolo got me everything I wanted and more for an awesome price. Make sure you come and see him!
Danny Cardinali & Frank ruffolo are extremely good salesmen’s and extremely helpful and talented in terms of vehicle knowledge.. highly recommend seeking them out if you’re looking for someone to go above and beyond for you, these guys are great.. good selection of cars and the atmosphere is amazing and very chill will definitely be returning to these guys for another great vehicle!
Frank Ruffolo was absolutely amazing in helping us find our new Jeep. We highly recommend.
Worked with Frank Ruffolo to purchased a Ram 1500 Laramie. He was very helpful showing all the features of the truck from the initial walk thru to questions about adding items after purchase.
Frank was great! Made the process very easy and answered all my questions! Highly recommend!
Amazing Experience. Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend!